Last updated:
10th Planet Long Island ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you contact us through our website, sign up for a free intro class, or register as a member, we may collect:
- Contact information (name, email address, phone number, postal address)
- Emergency contact information and health/injury details you choose to provide
- Waiver and liability acknowledgments
- Payment information (processed securely via our payment provider — we do not store full credit card numbers)
- Website usage data (pages visited, referring sites, browser and device information)
How We Use Your Information
- Schedule and manage your classes, memberships, and intro appointments
- Respond to inquiries and follow up on your free intro request
- Process payments and membership billing
- Send occasional updates about classes, events, promotions, or schedule changes (you can unsubscribe at any time)
- Improve our website, programs, and student experience
- Comply with legal and safety obligations
Sharing Your Information
We do not sell your personal information. We share your information only with:
- Service providers who help us operate the business (e.g. our CRM, payment processor, email service) and are bound to confidentiality
- Legal or regulatory authorities when required by law or to protect the safety of our members and staff
Cookies & Analytics
We use cookies and similar technologies to operate and improve our website. You can disable cookies through your browser settings, though some site features may not function as intended if you do.
Your Rights
You can request access to, correction of, or deletion of your personal information by emailing staff@10plongisland.com. You can unsubscribe from marketing emails using the link in any of our messages.
Contact
If you have questions about this Privacy Policy, contact us at:
10th Planet Long Island
601 Old Willets Path, Hauppauge, NY 11788
(631) 848-5851
staff@10plongisland.com
